A CARE provider has received high praise from the health watchdog for a caring and compassionate approach.

Caremark Wokingham & Bracknell was rated 'Good' in all areas by the Care Quality Commission (CQC) following a recent inspection.

This was the fifth inspection of the service since the provider received their registration in early 2010.

Ravi Patel, manager, said: “We are over the moon with this result. This rating comes from months of innovation and effort from each and every one of our care workers and office staff; I honestly couldn’t ask for a better team.

"They are so devoted to our clients and go above and beyond to provide great quality care, even during the recent bad weather we have experienced in the area.

"Making a positive impact on our client’s lives is what drives us all to go above and beyond but – for me – one of the best things about running this business is the opportunities I am able to offer my staff.

"Allowing them to progress in their careers and learn an invaluable skill at the same time is extremely rewarding and their hard work does not go unnoticed.”

Mr Patel has managed Caremark Wokingham & Bracknell since 2012 and was delighted at the successful inspection.

As part of the inspection staff spoke highly of the provider, describing the company as 'caring'.

A family member of one of the clients said staff were ‘very kind and compassionate’ in a letter.

The report added: “People were offered individual support and care by a staff team who remained caring and committed.

"The provider operated within and promoted a caring environment where people and staff felt cared for.

“People and staff continued to be encouraged to express their views and opinions of the service and care provided.

"Every staff member contacted told us they felt valued and involved in the development of the service.

"Staff members were told of any compliments received about them and were awarded small tokens of recognition from the provider for their good work.”